Why is our Subscribe & Save offer changing?
Subscribe and Save is the most convenient way for you to get your favourite products delivered to your door, on a regular basis, automatically. We are making changes to our subscription service to ensure we are offering our very best discounts for our Subscription customers.
Your feedback has told us the 90 day price promise meant it was difficult to track the price of your next subscription order, that’s why we are changing to a simpler pricing policy to eliminate any confusion, keep things consistent and offer you the most competitive discounts across all your recurring subscription orders.
What are the benefits of the new Subscribe and Save offer?
From the 25th April 2023, you will receive the following benefits on all your recurring subscription orders:
- Savings up to 45% off the RRP on your favourite product**
- Cancel, skip or pause your subscription anytime
- Free delivery on orders over £10
- Collect Rewards For Life points on your subscription orders
- Quickest and easiest way to shop with H&B
**Savings up to 45% on selected product categories, please view our new Subscribe & Save T&C's for full details
When are the changes happening?
On the 25th April the changes will automatically take place, and any existing subscriptions will be switched to the new benefits above.
When will I see my updated price for an existing subscription?
Your new subscription price will be available to see from the 25th April by logging into My Account, and we’ll send you further communication in the coming weeks.
What is happening with 5th order free?
We wanted to make it easier for you to know exactly what discount you are getting every month as well as giving you better levels of discounts across your entire subscription, so we will no longer be offering 5th order free from the 25th of April onwards.
We recognise that some of our existing subscription customers will be due their 5th order free after we have updated our Subscribe & Save offer. We will be in touch with these customers shortly after launch to ensure you don’t lose out! Please look out for further email communications.
Will my subscription details change?
All existing subscribers will be automatically transferred to the new Subscribe & Save offering, so subscription details including product quantity or frequency of your order will not change.