Once the courier has your returned order it will be taken back to our distribution centre. Your returned item(s) will be processed when they arrive and a refund will be done.
Please be aware that the entire returns and refund process can take up to two weeks, starting from the day the items were returned.
If you've been waiting over 2 weeks for your refund please get in touch with our customer service team here so we can look into this for you.
If it's been less than two weeks since you returned your order please allow the full 14 days for your items to be refunded.