Once you've started a return it can take up to a week for it to arrive back at our distribution centre. Once we've received your order we'll process the return and arrange your refund. This can take up to another week to reach your account. As soon as your refund is processed you'll receive an email to confirm it's on it's way.
If it's been more than 2 weeks since you started your return and you haven't heard anything from us, please contact us and we'll help you with this.