- See if a delivery card has been left from one of our couriers with further instructions on
- Check with your neighbours to see if they have accepted your parcel on your behalf
- Look in any safe areas the delivery driver may have left your parcel (in a shed, garage, or porch)
If you’re still having trouble just get in touch via email or call us on 0330 058 2025.
Please have your order number to hand, which can be found on your order confirmation email.