At H&B, we’re committed to getting your orders to you as quickly as possible. We aim to dispatch orders promptly after they’ve been placed but we hold your order for 30 minutes in case you've made a mistake!
Here's what you need to know:
We're unable to make any changes to your order including adjustments to the delivery address or email address, or add/remove any items. Orders can only be cancelled in full within 30 minutes of placing them online.
You'll need to contact us quickly so chat to us now or call the number below so we can help:
- 0330 058 2025 (UK)
- 18 0090 1595 (Ireland)
Too late to cancel?
Don't worry if you've changed your mind and need to return something! You have 30 days after delivery to send your items back for a refund. Alternatively, you can refuse the delivery upon arrival, and our couriers will attempt to return the package to us. Your order will be automatically refunded once returned.
For more information, please visit our Delivery and Returns page.