We offer tax-free shopping when you shop with us in-store at the time of purchase. This does not include online orders from any of our websites.
Holland & Barrett partner with INNOVA to handle the Tax- free returns for overseas visitors.
To be eligible for tax-free shopping you must:
- Be a tourist that resides outside of the EU
- Purchase must be a minimum of £20.00 to qualify.
- Present a tax-free document to Customs on leaving Europe within 3 months of the original purchase date.
The countries below are not eligible for tax-free refunds
Austria – Belgium – Bulgaria – Cyprus - Czech Republic Denmark – Estonia – Finland – France- Germany – Greece – Hungary – Ireland – Italy – Latvia- Lithuania – Luxembourg- Malta – Netherlands – Poland – Portugal - Romania- Slovakia- Slovenia- Spain- Sweden –UK
You can find out how to claim your refund here: https://www.innovataxfree.com/en/tourists/
For non-tourists looking for a VAT Invoice for an online order click here for more information.