We really hope that you are pleased with your products or service that you have received from us. For any reason that you are not, we would love to hear from you so that we can put things right.
Complaint Handling and Dispute Resolution Process
Contact us straight away and we will make sure that your complaint is handled.
Email us – firstname.lastname@example.org
Call us – 0370 606 6606 / International callers: +44 1283 560 011
Live chat with us – Click on the green icon at the bottom right hand corner of your screen.
Our agents are available: 8:30am - 8:00pm Monday to Friday, 9:00am - 5:00pm on Saturday and 10:00am - 5:00pm Sunday.