For Store Purchases:
You can get a VAT tax refund form or receipt in one of our stores at the time of purchase.
After this you will need to contact customers services to do this here.
For Online Purchases:
If you have an online account with us your VAT breakdown can be downloaded off your 'My Orders' in the 'My Account' section. Click on the order that you would like to view your VAT receipt. You will then see a orange VAT receipt button where you can download this.
If you do not have an online account, please get in touch with us with your order number and email address used to place your order and we can create one for you.
Countries that we do not process VAT Refunds for:
Austria – Belgium – Bulgaria – Cyprus - Czech Republic Denmark – Estonia – Finland – France- Germany – Greece – Hungary – Ireland – Italy – Latvia- Lithuania – Luxembourg- Malta – Netherlands – Poland – Portugal - Romania- Slovakia- Slovenia- Spain- Sweden –UK