Please enter your order number, this will be on your order confirmation email. If you are unable to provide the order number please provide the postcode of your BILLING address below.
Please let us know your loyalty card number
If you are unable to provide the order number please provide the postcode of your BILLING address
Brief reason for contacting us
Please provide more details above. You can also attach relevant images by clicking on the “Attachments” button below, for example, photos of any delivery issues or damaged items.
Please tell us the query with your order
Please enter the details of the items requiring a refund or replacement and quantity
Do you require a refund or replacement for the items you list below? Just so you know, if the item was sold and delivered by one of our trusted sellers, we’re only able to offer a refund.
Please tell us why you would like to get in touch regarding a product query or compliant
If you have already placed an order, please select a delivery reason to get in touch with us about.
Which store did you purchase this in? Or which store did you visit?
If your query is a product complaint, please tell us which item/s have been affected by the issue and the quantity (e.g. Bottle of Vitamin C, x1 bottle)
Please tell us the code and offers you are trying to use
Please tell us why you would like to get in touch. Our product experts can help with weightloss to winter health
Please tell us which products or type of product you would like to know more about
If you still have the product packaging please tell us the batch number, this is usually near the barcode. (more info on batch numbers: https://help.hollandandbarrett.com/hc/en-gb/articles/12466246293778-How-to-locate-a-product-Best-Before-End-and-Batch-Number). Alternatively, you can attach a photo of the batch number in the "Attachments" section at the bottom of this form.
Note: Bonus points are not added until 48 hours after your order has been despatched