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Where is my order?
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Paying with Trustly
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I live in Europe, why can’t I order from you anymore?
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I live in Ireland, how much of this product am I able to order in one go, and how frequently am I allowed to place an order?
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I live in Ireland, can I place the rest of my order separately, and if I do that am I breaching customs restrictions?
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I live in Ireland, why can’t you split it into two orders for me?
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I live in Ireland, why have you had to cancel part of my order?
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I live in Ireland, why does my order need to go through customs now, it didn’t before?
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Why have you closed your Irish distribution centre?
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I live in Ireland, why are you now shipping my orders from the UK?
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I live in Ireland, why can’t I order some products from you anymore?
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Paying with Clearpay
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How to check if we have stock of a product
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How to order by phone
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How to, locate a product Best Before End and Batch Number
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I've received damaged, missing or incorrect item - What should i do?
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I am missing an item from my order
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Can I change or cancel my order?
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How to, amend your billing and delivery address on your account
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Evri - the new Hermes
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How long will you hold my Click and Collect order for me at the store?
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Same Day Click and Collect
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Refund timescales
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Our New Subscribe & Save offer
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How to cancel your subscribe & save order for an item
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How do I find all current promotional offers?
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How to Switch Off App Notifications- Apple devices
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Rewards for Life - Going cardless
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Holland and Barrett former colleague queries and reference requests (HR/Payroll)
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Product withdrawal of H&B Super Strength Complete Vitamin B Complex + Vitamin C - SKU 071123
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Supplying Holland & Barrett
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How to update your email address at Holland & Barrett
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How do I, submit a vulnerability or bug I have found?
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Five tips for creating a secure password for your online account with us
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How to, cancel/amend marketing preferences
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How to, request access or delete personal details (GDPR)
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Product Recall of Soya Lecithin 1200MG and 1325MG
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How to, check which version of the H&B app you have
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Ivie Wellness
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How do I reset my password?
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