Visit here for a direct link to track your order using the order number provided on your confirmation email.
Viewing your order status on our App
If you have created an online account with us and ordered whilst logged in, you can check the status of your order through your online account on our website or app:
- Open our iOS or Android App, or visit our website https://www.hollandandbarrett.com/
Our App can be downloaded here.
- Log into your account by selecting 'Account'
- Click 'My Orders' on the left-hand menu to see a list of open orders.
- Click on ‘View order details’ for the order you wish to track
Note: Standard international orders cannot be tracked. These orders will remain in a processing state.
The following explain the delivery statuses for orders:
- Processing – Your order is getting picked and packed in our warehouse
- Dispatched – Your order has left our warehouse
- Out for delivery – Your order is with a courier on its way to you
- Delivered – Your order has arrived, this could include being in a safe place or with a neighbour