What's wrong with your order?
- I've received damaged, missing or incorrect item - What should I do?
- How can I cancel my order for home delivery?
- Why Has My Honey Crystallised?
- I ordered something on TikTok Shop and need help with the order
- I received an email that my parcel was damaged in transit - what now?
- Can I make changes to my order?
- I want to add an item to my order, how do I do this?
- My orders been delivered to the wrong address, what now?
- Can I exchange a product?
- How to, locate a product Best Before End and Batch Number
- I am missing an item from my order