We're really sorry if your order is running late. If we can see your order is delayed we'll let you know by email and if you've paid for next day delivery we will automatically refund the delivery charge, so you don't have to worry about having to get in touch!
For standard delivery, order before 10pm for delivery within 3 working days*
We deliver between 8am and 9pm except for Sundays & Bank holidays.
For next day delivery, orders placed before 10pm Sunday to Friday could be delivered the next day.
Orders placed before 10pm on Saturday could be delivered on Monday.
Please be aware extended delivery times may occur over bank holidays. Expected delivery dates over these times will be displayed at checkout. Our delivery options maybe subject to change based on demand.
For delayed next day delivery orders, we recommend waiting up to 3 days for your order to arrive. After this time, if your order still hasn't arrived please contact us and we can look into this for you.
For delayed standard delivery orders, we recommend waiting up to 5 days before getting in touch.