Need to change your order?
Once your order’s placed, we move quickly to get it ready for you. That means there’s a short window where changes are possible.
What you can do
Within 30 minutes of placing your order, you can:
- Update your delivery address by contacting us directly here.
- Cancel your order
What can’t be changed
After your order is placed, we’re not able to:
- Change your email or billing address
- Update your payment method
- Add or remove items from your order
- Change or stop delivery after the 30-minute window
Want to cancel?
If you’re still within 30 minutes, you can cancel your order using the form below and start again if needed.
Using the app? Just click here to cancel.
Missed the window?
That’s okay, you still have options.
You can return your order free of charge within 30 days, so you’re not stuck with anything that doesn’t fit your routine.
- UK: https://www.hollandandbarrett.com/info/delivery-and-returns/returns/
- Ireland: https://www.hollandandbarrett.ie/info/delivery-and-returns/returns/
Once your return reaches us, we’ll process your refund automatically.
Please allow up to 21 days for this to show in your account.