Free wellness consultations with one of our wellness champions
Our Holland & Barrett advisors are here to support your body with personalised, one-to-one health and wellness advice, whether that’s in-store or online.
You can start an instant video call or book a time that works for your routine here:
https://www.hollandandbarrett.com/info/support/
What to expect from your consultation
Our advisors are trained and certified to give personalised guidance, with training backed by both internal and external scientific experts.
Appointments are 15 minutes long and designed to give you focused, practical support. If you need more time, you can talk through next steps during your session.
After your consultation, you’ll receive a follow-up email with everything discussed, from product suggestions to simple lifestyle changes that can help your body feel more supported.
Availability:
- Monday to Friday: 8am – 8pm
- Saturday: 9am – 5pm
- Sunday: 10am – 5pm
Booked your appointment? Here’s what happens next
Once booked, you’ll receive:
- A confirmation email and text
- A link to join your video call
- Calendar invites and reminders
Before your session, it’s worth taking a moment to think about what your body’s been telling you and what you’d like help with. That way, you can get the most out of your time.
What happens during the appointment?
Your consultation will take place over video call, and you can join using your phone, tablet or computer, no downloads needed.
During the session:
- You’ll talk through your needs and goals
- Your advisor will offer tailored guidance
- You can ask questions and explore what might work best for your routine
You might want to take notes, but don’t worry if not, you’ll receive a summary afterwards.
All calls are recorded so we can make sure you get clear, accurate follow-up support.
Need to reschedule or cancel?
You can easily manage your booking using the links in your confirmation email:
- Use the reschedule link to change your appointment
- Use the cancel link if you can no longer attend
A few things to keep in mind
- Appointments are subject to availability
- One free consultation per customer
- You must be 18 or over, and the session is for your own wellbeing
- The person booking must attend the appointment
- Consultations can’t cover someone else’s health
This service is here to support your body, not diagnose conditions. Any advice is based on the information you share during your session.
- For privacy details, please see:
https://www.hollandandbarrett.com/info/privacy-cookie-policy/
If anything feels unclear or you’d like help booking, we’re here to make it easy so you can get the support your body needs.