Its important that your body gets the right care from the right experts, so when it comes to medicated weight loss, we’ve partnered with Phlo.
Phlo is a regulated online clinic and pharmacy who provide Holland & Barrett customers access to medicated weight loss services and ongoing clinical support.
How can Phlo help?
Phlo can help you explore medically supported weight and make recommendations on the most suitable treatment for your body. They offer:
- Online health assessments and consultations
- Eligibility checks for medicated weight loss treatments
- Prescriptions, where appropriate
- Ongoing clinical support and follow-ups
- Home delivery of medication
How do I access the service?
Simply visit: https://weightloss-services-hollandandbarrett.webflow.io/
What is Holland & Barrett’s role?
We’re here to support your overall wellbeing and daily routine, not the clinical side of treatment.
- We’ll guide you to the Phlo service
- We can support with general nutrition and lifestyle advice
- We may recommend products for general wellbeing
- We do not provide medical advice, prescriptions, or guidance linked to weight loss medications.
Using Holland & Barrett products alongside medication
- We can support you with general nutrition and lifestyle advice
- We can make recommendations for your general well being
- Our products are not designed to support or enhance prescription treatments
- We won’t be able to recommend supplements alongside specific medications
- If you’re thinking about adding supplements, it’s important to check they’re suitable for your body with a healthcare professional
Need help with your treatment, order or account?
Phlo manages all parts of the medicated weight loss service. You’ll need to contact them directly for:
Clinical support
- Eligibility and treatment suitability
- Which medication is right for your body
- How medication works
- Side effects or feeling unwell
- Changing, stopping, or reviewing treatment
- Medication interactions
Orders and delivery
- Order tracking or status
- Delays or missing deliveries
- Incorrect medication
- Payments and accounts
Pricing and payments
- Refund requests
- Login or account access issues
This ensures your body gets safe, accurate support from the right clinical team.
Can I buy the Phlo weight loss medication directly from Holland & Barrett?
No, weight loss medications are not available through Holland & Barrett.
They are prescribed and supplied by Phlo following a clinical assessment to make sure they’re right for your body.
Complaints or feedback
If you have feedback about the service, Phlo will handle any investigations and outcomes directly.
You’re also welcome to share general feedback with us, and we’ll pass it on.
Contact Phlo
- Email: phloservices@hollandandbarrett.com
- Phone: 020 3475 3247