How do I update marketing preferences? – Help Centre

Unsubscribing from marketing emails

If your inbox is feeling a bit full, you can choose what you hear from us, so your experience stays relevant to you and your routine.

Stop marketing emails

You can unsubscribe at any time using the links below:

Prefer to tailor what you receive?

Instead of stopping everything, you can choose the updates that suit you best.

Just:

Log in to your account
Go to ‘My Account’
Select ‘Marketing & contact preferences’

From there, you can decide what you’d like to hear about.

Don’t have an account?

If you’d like to receive emails from us, you can sign up by:

Visiting our website homepage
Scrolling to the bottom
Entering your name and email address

Product review emails

You may receive review emails after making an online or in store purchase, as we love hearing how your products are working for you and how they’re supporting your body and wellness routine. Your feedback also helps other customers make informed choices on their own health and wellness journey.

If you’d prefer not to receive these emails, you can unsubscribe using the link at the bottom of the review email itself. These emails sit separately from your general marketing preferences, so unsubscribing from marketing emails within your account won’t stop review requests from being sent.

Once you unsubscribe through the review email, you won’t receive any further review requests.

H&B&Me loyalty members

If you’re part of H&B&Me, you may still receive emails about your points and rewards.

These are service emails, not marketing, so they can’t be switched off while your account is active.

Want to stop all emails?

If you’d prefer not to receive any emails at all, including H&B&Me updates, we would need to close your H&B&Me account.

This means you would no longer collect points or receive rewards.

If you’d like us to do this, please contact our Customer Service team here and we’ll take care of it for you.

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