IMPORTANT: If you're unable to see your points for orders from purchases made since Black Friday, please don't worry. Your points have been added to your account in the background and you'll be able to accurately view these from week commencing the 01/12/2025. We're sorry for any confusion caused.
If you've made a purchase in store or online and your points haven't been added don't worry, our Customer Service Team will be able to help. Just Contact Us and one of our advisors will take care of it to ensure those points are added for you!
Please have your proof of purchase handy, which can be your order number or in store receipt.
Just a little reminder that you won't be able to add points to your account yourself, and our store colleagues won't be able to do that for you either.