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How do I reset my password?

Sarina
  • Updated

You can reset your password in a few easy steps:

  • On the top of our website click on the 'My H&B' button.
  • Click on the 'Forgot password?' button.

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  • Enter your email address and press the 'Continue’ button.
  • We will send you a verification email, with a link to create your new password.
  • Click on this link and follow the instructions on the screen to set a new password.
  • Log in using your new password.
 
Not receiving our password reset emails? Try this instead:
 
First, check your junk or spam inbox. If the email isn't there, it's possible you don't have an online account and have only checked out as a guest before. In that case, try signing up or creating an account.
 
If that doesn't work, please reach out to us 'here' so we can look into it and get things sorted for you.

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