Closing your loyalty account Sarina 24 January 2022 10:41 Updated We are sorry to see you go. If you would like us to close down your account, just get in touch with our friendly Customer Service team, so that we can action this for you: Contact us Related articles Contact us How do I add my loyalty card to my online account? What do I do if I lose or break my card? How do I update my loyalty account details? How can I keep track of how many points I have collected?