Same day Click & Collect
Some of our products are available to collect from your chosen store on the same day you place your order if the store have the stock available and it's placed before 1pm. Here’s how it works and what to expect.
You’ll see what’s available as you shop.
When you add items to your basket on our website or app, we’ll show you which products can be collected today.
Order by 1pm for same day collection.
If everything in your basket is in stock at your selected store, and you place your order before 1pm, it’ll usually be ready to collect later that day.
We'll send you an email or text once your order is ready to collect.
After 1pm? Still quick.
Orders placed between 1pm and 4pm will usually be ready the next day, these orders will be send from our warehouse.
Orders placed after 4pm are typically ready to collect within 2-4 days.
We’ll let you know as soon as your order is ready to pick up. Check out our store locator for store opening times before you collect your order: here.
There isn't a set time that Click & Collect orders are delivered to store, so please wait for your ready to collect email or text before heading to store.
Good to know
We’ll hold your order for 14 days.
If you don’t collect it in that time, we’ll cancel it and process a refund automatically.-
Paid for the order in store?
If you paid for the order in store, you'll need to return to the store with your proof of purchase to get your refund. - Click & Collect information page: https://www.hollandandbarrett.com/info/delivery-and-returns/click-collect/