At Holland & Barrett, we're committed to providing you with the best shopping experience. We understand that occasionally, you may need to update your email address. While we strive to make your life easier, there are some steps you need to follow to ensure the process goes smoothly.
Why can't you change your email address on your account?
Your email address plays a vital role in your Holland & Barrett account. It serves as your unique identifier and helps us keep your account secure. Due to this, we currently do not offer a direct option to change your email address on your existing account.
What to do if you need to change your email address
If you find yourself needing to change your email address, don't worry! We've got you covered. Here's a simple two-step process:
Step 1: Create a New Account
- Visit our main website
- Click on "Sign In" at the top right corner
- Choose "Create Account"
- Fill in your information, including your new email address
- Click "Create Account"
Step 2: Link your Rewards for Life (RFL) card
If you have an RFL card and want to link it to your new account, follow these steps:
- Contact our friendly Customer Services team here
- Let us know you've created a new account and need to link your RFL card
- Provide us with your RFL card details and new email address
- Our team will take care of the rest and ensure your RFL card is linked to your new account
Our Customer Service Team is here to help
If you encounter any issues or have questions along the way, our Customer Services team is ready to assist you here. We're here to make this transition as smooth as possible.
Please remember that your satisfaction is our top priority. Your new email address will be associated with your account, allowing you to continue enjoying all the benefits of shopping with Holland & Barrett.
Thank you for being a valued part of the Holland & Barrett family. We appreciate your understanding and look forward to serving you better with your updated email address.
If you have any more questions or need further assistance, please feel free to reach out to us. Your wellness journey is important to us, and we're here to support you every step of the way.