You can change any of the details in your online account yourself, except your email address*.
You can easily update:
- Saved addresses
- Saved payments
- Marketing and contact preferences
- Preferred store
- Personal details
- Security and settings
To make changes, just log in and head to 'My H&B' on the website, then click ‘My Account’ and you'll see ‘Account details & settings’. Using the app? Go to ‘Account’ and you’ll see ‘Account settings’
Please note at the moment, it’s not possible to update saved cards or payment methods in the H&B app.
We know this is something many of our customers would find helpful, and we’re already working on it behind the scenes.
In the meantime, you can update your payment details by logging into your account on our website, either on a desktop or through your mobile browser.
*If you need to change your email address, click here for information.