Orders can be tracked through your online account.
- Log into your account by clicking the 'My Account' link at the top of the page and entering your email & password.
- Click 'My Orders' on the left-hand menu to see a list of open orders.
- Click on ‘View order details’ on the order you wish to track.
Tracking guest checkout delivery
Checked out as a guest and can’t see your tracking information? Click here for a direct link to track your order using the order number on your confirmation email.
*Please note that standard international orders cannot be tracked. These orders will remain in a processing state.
Here is a break down of our delivery statuses:
Processing – Your order is getting picked and packed in our warehouse
Dispatched – Your order has left our warehouse
Out for delivery – Your order is with a courier on its way to you
Delivered – Your order has arrived, this could include being in a safe place or with a neighbour.